WelcomeElectronic Case Tracking System
NLRC assists in the resolution of labor and management disputes through compulsory arbitration and alternative modes of dispute resolution. This site is an online service for the electronic filing of Requests for Assistance (RFA), the initial step in dispute management. Filipino local and overseas workers may file an RFA. Status updates on your RFA can also be accessed through this site.
Step 1.
Create an Account as a New user
Click the New User tab on the right or
Step 2.
Fill up RFA Form
Once you have an account. LOG IN to the system. Fill out the details required in the RFA form.
Step 3.
Print Approved RFA Form
Print out the RFA document at the end of the online filing. Bring it to your local NLRC office for further processing.
Existing User? LOG IN to submit your RFA.
existing user

check your docket status


frequently asked questions

Heres a few answers to our most common questions
What is the purpose of mandatory conciliation and mediation conference?

The mandatory conciliation and mediation conference shall be called for the purpose of (1) amicably settling the case upon a fair compromise; (2) determining the real parties in interest; (3) determining the necessity of amending the complaint and including all causes of action; (4) defining and simplifying the issues in the case; (5) entering into admissions or stipulations of facts; and (6) threshing out all other preliminary matters.

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What is the effect of non-appearance of the parties in the mandatory conciliation conference?

The non-appearance of the complainant or petitioner during the two (2) settings for mandatory conciliation and mediation conference scheduled in the summons, despite due notice thereof, shall be a ground for the dismissal of the case without prejudice.


In case of non-appearance by the respondent during the first scheduled conference, the second conference as scheduled in the summons shall proceed. If the respondent still fails to appear at the second conference despite being duly served with summons, he/she shall be considered to have waived his/her right to file position paper. The Labor Arbiter shall immediately terminate the mandatory conciliation and mediation conference and direct the complainant or petitioner to file a  verified position paper and submit evidence in support of his/her causes of action and thereupon render his/her decision on the basis of the evidence on record.


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Does the counsel or authorized representatives have the authority to bind their clients?

Yes. Counsel or other authorized representatives of parties shall have authority to bind their clients in all matter of procedure. However, they cannot, without a special power of attorney or express consent, enter into a compromise agreement with the opposing party in full or partial discharge of a client’s claim.

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What is the constitutional provision on protection to labor?

“The State shall afford full protection to labor, local and overseas, organized and unorganized, and promote full employment and equality of employment opportunities for all. It shall guarantee the rights of all workers to self-organization, collective bargaining and negotiations, and peaceful concerted activities, including the right to strike in accordance with law. They shall be entitled to security of tenure, humane conditions of work, and a living wage. They shall also participate in policy and decision-making processes affecting their rights and benefits as may be provided by law.


“The State shall promote the principle of shared responsibility between workers and employers and the preferential use of voluntary modes in settling disputes, including conciliation, and shall enforce their mutual compliance therewith to foster industrial peace.


“The State shall regulate the relations between workers and employers, recognizing the right of labor to its just share in the fruits of production and the right of enterprises to reasonable returns on investments, and to expansion and growth.”


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